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Contact Stay Casino Australia

Contact Stay Casino Australia Review for corrections, bonus updates and player reports. We cannot access Stay accounts.

By - Updated 2026-07-03

What we can and cannot help with

Before you write, it helps to know what this page is. We are Stay Casino Australia Review, an independent guide to the offshore Stay Casino brand. We are not Stay Casino, we are not its operator, and we have no access to your account. That means we cannot log you in, release a withdrawal, unlock a bonus or change any term, and anyone who could do those things works at the casino, not here. For an account problem, a held payout or a KYC request, the right place is the operator's own support desk. What we can do is keep the guidance on this site accurate, correct anything that has gone out of date, and pass on the recurring problems players report so future readers are warned.

Corrections and player reports

If you have spotted something wrong, an expired code, a changed term or a figure that no longer matches the cashier, we genuinely want to hear it, because offers on a brand like this move fast. The reports that let us act are the specific ones. A useful correction includes the source or page, the date you saw it, and a screenshot. A useful player report includes the code you used, the wagering and expiry attached to it, and the withdrawal timeline if a payout was involved. That level of detail lets us verify and update rather than take a single claim on trust.

Reason to writeSend
Correction to a pageThe page, the date, and a screenshot of what changed.
Player reportThe code, the wagering and expiry, and the withdrawal timeline.
Account or payout issueContact the operator's support; we cannot access accounts.
Do not sendPasswords, full identity documents or card numbers.

Keep yourself safe when you write

One firm rule: never send us passwords, full identity documents or card details. We do not need them and would never ask for them, and sharing gambling credentials with anyone, including anyone claiming to be support, is exactly how accounts get compromised. A dated screenshot with the sensitive parts covered is all we need. If your message is really about a gambling problem rather than a correction, please reach a free Australian service instead: Gambling Help Online is available around the clock on 1800 858 858, and our responsible gambling page lists more.

ACMA warning: Stay Casino was named in an ACMA formal warning involving Hollycorn N.V. It is offshore and not licensed in Australia, and we cannot resolve account or payout disputes with it. Play only what you can afford to lose. 18+. If gambling is a problem, contact Gambling Help Online on 1800 858 858.

Contact FAQ

Can you help with my Stay Casino account or withdrawal?

No. We are an independent review site, not Stay Casino. We cannot access accounts, release withdrawals or change bonus terms. For account issues, contact the operator's own support, and keep your own records.

What makes a useful player report?

The most useful reports include the code used, the wagering and expiry, the withdrawal timeline and a screenshot with a date. That lets us verify and update a page rather than take a single claim on trust.

What should I not send you?

Never send passwords, full identity documents or card numbers. We do not need them and you should not share gambling credentials with anyone, including anyone claiming to be support.

More Stay Casino guides

Read next: the full Stay Casino review, the no deposit bonus page and the withdrawal page. Learn who runs the site on about, and see responsible gambling, privacy and terms.

Stay Casino: ACMA and code terms first.Visit Stay